Car Toyota Yaris Cross (A) loan period 8 days Krakow Airport
- Customer service:
- Vehicle rating:
Jesteście super firmą!
Korzystam za każdym razem będąc na urlopie w Polsce. I nie zawiodłem się ani razu 101% polecam
Wszystko wnajlepszym porzadku .Bez niespodzianek .Punktualnie
Jak zwykle niezawodna, szybka obsluga Polecam !
-very flexible from start to finish. -started 1,5 hour late, finished 2 hours late,there was absolutely no problem whith that and no charge -absolutely brilliant phone application on arrival, when the administrator of buro is sending you a message 1 hour before your arrival and you have to just press the button or lets say link when you ready, and in 5 min they collect you..from that, you can see they think for customer..It is small detail but for me super... -very patient operator on the info-link of the company, nicely explain everything -very tolerant workers at handover, in very late hours, which I considere very positive, that you not dropping keys to the box...Dropping keys into the box could be with others companies very tricky... -I wish the company Odkryj-auto good luck and a lot of good customers in the future, while they clearly think out of the box, and do a very good job for a reasonably good value for money... -I forget , there is no deposite....
Super samochod, obsluga rowniez, szkoda, ze kawy nie bylo. Nastepnym razem mam nadzieje ze juz bedzie prad i bedzie mozna dostac kubek kawy, ktory bardzo sie przydaje, szczegolnie w godzinach nocnych i po dlugiej podrozy
Miła obsługa,dobry stan samochod
57collection points in Poland
159 617Clients served in 2014.
“Well impressed by the excellent service at your Bydgoszcz Airport branch. Our late evening flight got diverted to Gdańsk due to heavy fog :/ Ryanair organised busses that took all passengers to Bydgoszcz airport but we arrived there around 2 AM! Luckily, MATEUSZ - a very polite and kind young man from Odkryj-Auto - waited patiently for me and my wife... alone in the dark and empty airport building. As it turned out, we were his ONLY clients that night, so he sure made us feel very special. NB. he also called us during our ride from Gdańsk to put our minds at rest and let us know that he will be waiting for us. How is that for professional Customer Care... and what a gentleman! In the middle of the night we were truly grateful. Kudos to you Mateusz! Thanks to you, Odkryj-Auto gained customers for life and we shall highly recommend your services to anyone. Well done - Keep up this high standard! Best wishes :)”
V&P31-01-2023 - (Bydgoszcz Airport)